Privacy Policy – Planeta Travels
1. Collection of Personal Information

Planeta Travels values your privacy and ensures that your personal information is handled securely. We only collect personal details when you voluntarily provide them. You may be asked for personal information in the following cases:

When you contact us for bookings or inquiries related to Hajj, Umrah, Ziyarat, visa services, hotel reservations, flight bookings, or other travel services.
When you make a booking through our website, email, phone, or in-person.
When you subscribe to our newsletters, register for promotions, or participate in surveys.
When you provide feedback or reviews about our services.

2. Responsibilities & Limitations

Planeta Travels is a facilitator for Hajj, Umrah, and travel services. We do not own or control airlines, hotels, transportation, or other service providers. We are not liable for:

Flight delays, cancellations, lost baggage, accidents, or medical emergencies.
Service failures by airlines, hotels, transport providers, or laundry services.
Unforeseen circumstances such as strikes, wars, pandemics, or government-imposed travel restrictions.

If any changes occur due to external factors, Planeta Travels reserves the right to modify or alter packages, itineraries, or services without prior notice. No refunds or compensation will be provided in such cases.

3. Use of Cookies & Tracking Technologies

To enhance user experience, our website uses cookies to track browsing behavior. These help us:

Improve website functionality and optimize services.
Analyze user interaction to enhance customer experience.
Personalize offers and recommendations based on your preferences.

You may choose to disable cookies via your browser settings, but some website features may not function correctly.

4. Third-Party Advertisements & Promotions

Planeta Travels may advertise through third-party platforms. We do not take responsibility for any issues arising from third-party sites.

Clicking on our ads redirects you to our official website; we do not manipulate or force engagement.
By interacting with our ads, subscribing to newsletters, or following us on social media, you agree to receive promotional updates and travel-related offers.
Your personal information is never sold or shared with unauthorized third parties.

5. Travel Restrictions & Compliance

If a country denies entry due to visa rejections, bans, legal issues, or other restrictions, Planeta Travels holds no responsibility, and refunds will not be applicable.

Travelers must comply with the laws and regulations of their travel destinations.
Luggage allowances are set by airlines; any excess baggage charges must be borne by the traveler.

6. Communication & Authorization

By providing your contact details, you authorize Planeta Travels to send you travel updates, offers, alerts, and promotional messages via SMS, email, or calls.

You agree not to hold any third-party service provider liable for such communications under TRAI (Telecom Regulatory Authority of India) regulations or other applicable laws.
This service is auto-renewed monthly. If you wish to opt-out, please email us at info@planetatravels.org.in  our support at 
7. Policy Updates & Contact Information

Planeta Travels reserves the right to modify or update this Privacy Policy as needed. For any concerns or queries, feel free to reach out to us at:

📧 Email: info@planetatravels.org.in

By using our services, you agree to the terms of this Privacy Policy.